EMPLOYEE RELATIONSHIP MANAGEMENT
The base of the employment
relationship is a mutual contract held between employer and employee.
Employee and employer work
together to achieve common organizational goals while employee provides skills,
efforts and dedication to fulfill the needs of the employer and employer provide
salary and non-monetary things such as recognition and career development
opportunities to the employee in return within a legal framework.
Strong employee relation is a key
factor of organizational success which may cause high productivity,
performances and employee satisfaction. Moreover, it can be used as an effective tool when handling grievances and labor-related matters arise within
organizations.
According to the findings of
Macneil(1985) and Rousseau and Wade-Benzoni(1994), employment relationships can
be divided into two components as Transactional contracts and Relational
Contracts.
· * Transactional Contracts – It is a financial
contract which is limited for a selected duration based on specific performance
requirement
· * Relational
Contract – Contract held between employee and employer based on the mutual relationship
of trust.
Employee relationship is a
significant area which has to be studied when repairing and developing human
resource policies.
The employment relationship may vary
according to the “culture of the
organization, the prevailing management style, the values, espoused and practiced,
of top management, the existence or non-existence of a climate of trust,
day-to-day interactions between employees and line managers, and the HR
policies and practices of the business” (Armstrong, 2006)
Employment Relationship covers
all the areas of human resource policies including recruitment, promotions,
rewards management labor relations etc.
How to develop a strong employment
relationship culture within organizations?
•
Providing development and training opportunities for employees.
•
Establishing equal, fair and transparent reward systems
•
Maintaining a strong and reliable performance management process with
regular reviews.
•
Considering employees as a precious asset and treating them in a fair
and equal manner.
•
Keeping regular and positive interaction with the workforce while
updating them regarding the prevailing situation of the organization, policies, and
procedures.
•
Providing them with reasonable salaries and other benefits.
•
Establishing a comfortable, safe and friendly working environment
References
Armstrong, M., 2006. A Hand Book of Human
Resource Management Practice. 10th edition ed. London: Kogan Page
Limited.
Employee relationship management is a process that companies use to effectively manage all interactions with employees, ultimately to achieve the goals of the organization.
ReplyDeleteThe human resources department can play a critical role in this process, both in terms of training and coaching managers and executives on how to effectively establish and nurture relationships with employees and in measuring and monitoring those relationships to determine whether objectives are being met.
ReplyDeleteEmployee relationship management is a general term that means a lot of different things to a lot of different people. At the outset, it is important to define what is meant by employee relationship management and, specifically, what areas of the relationship will be managed. For most companies, relationship management centers around items like attracting and retaining employees.
ReplyDeleteWhen managing employee relations within an organization, different work environments create different challenges and require special attention.
ReplyDeleteCommon measures of the effectiveness of these relationships include time to hire, turnover and employee satisfaction. It is not enough to assume that a company or even its HR professionals know what is important to employees.
ReplyDeleteNeeds vary greatly depending on employee characteristics--age, gender, etc. As well as the type of job being performed. It is a good idea to find out directly from employees what their needs are.
ReplyDeleteYou can do this in one-on-one conversations that take place informally throughout the year, during formal employee evaluation meetings and through surveys and polls that can provide a quantitative indication of employee needs.
ReplyDeleteA strong relationship has to be developed in workplaces to identify the needs of employees and to value their ideas and commitment which leads the organization to success
ReplyDeleteOpen and honest communication is very much essential to maintain a healthy employee relationship since employees should have opportunities to share their problems, innovations, ideas with the management.
ReplyDeleteMaintaining a strong employer and employee relationship can be the key to the ultimate success of an organisation, the results are advantageous. It is known that if a strong relationship is in place employees will be more productive, more efficient, create less conflict and will be more loyal.
ReplyDeleteRelationship between you and your boss is a factor that decides many things. In today,s Sri Lankan context, this relationship is improving rather than the traditional strong hierarchical structures that was there is past
ReplyDeleteA stronger employee relationship leads to better employee morale and job satisfaction. This creates lower stress levels and increased enthusiasm, in turn, enhances their abilities to better meet the company's goals and objectives. This fosters a building of trust and loyalty towards the company
ReplyDelete